How to change the password

Password change

You can change your password in your personal zone. You must know your current password to set a new one.

You can locate it in your personal zone/profile/security. 

Forgotten password

If you've forgotten your password or can't log in, you can reset your password using the "Forgot Password" link on the login page. You will receive an email with a link to reset your password. If you don't see the email, please check your spam folder.

I cannot log in despite using the correct password.

Sometimes, you may have trouble logging in even with the correct password. Please clear your browsing data and try again. You can find instructions on how to do this here. If you continue to experience login issues, don't hesitate to contact us for assistance.