Venue Payment Options- Deposit and Balance Payment Set Up

We require a minimum of 15% of the reservation fee when a client makes a booking. It partially covers the ZenBooking commission and Stripe transaction fees, with the remainder deposited into your Stripe account. You can decide the percentage of the total payment (minimum 15%) to charge at booking and specify how many days before check-in the balance is due. The remaining payment can be processed online through ZenBooking or managed directly with the client (e.g., bank transfer, in-person payment, etc.).

1. Online Reservation Payment and Online Balance Payment: With this option, the client will make both the deposit payment and the balance payment online. We automatically create a balance payment link that is sent to the client on the balance due date. Once the payment is made, the funds are immediately deposited into your Stripe account. This process offers convenience for you. Please be aware that additional Stripe transaction fees apply to online payments.

2. Online Reservation Payment via ZenBooking, with the Balance Paid According to Your and Your Client's Preferences: With this option, the client pays the deposit online, and you can agree with the client on the method of balance payment (e.g., bank transfer, in-person payment, etc.). Please note that you are responsible for notifying the client of the balance payment due date and providing the payment details.

3. Balance payment due date: Ensure you specify the number of days before check-in by which the balance payment is due, and ensure this aligns with your established cancellation policy (Check Policy Logic).

Main Difference: The primary difference is that with the first option, the client pays both the deposit and balance online, whereas with the second option, you and the client can determine how the balance is paid, providing more flexibility. You are not charged the Stripe fees if you agree on the balance payment bank transfer.